Post subject: My external hard drive is broken...
MarbleousDave
He/Him
Player (12)
Joined: 9/12/2009
Posts: 1555
Don't you just hate it when all your files on your external hard drive suddenly disappear? This happened to me twice. One time I had to format it completely which means I have to start from scratch and re-download, re-transfer, re-copy-paste most of the files that were lost. Please don't let me suffer though this torture again. My external hard drive is a Western Digital 6 TB USB 3.0 Hard Drive Can anyone help me? What is the best solution?
Post subject: Re: My external hard drive is broken...
Banned User, Former player
Joined: 3/10/2004
Posts: 7698
Location: Finland
PikachuMan wrote:
My external hard drive is a Western Digital
I think that's the major problem. And I'm not making a joke here. Many people (including myself) have had bad experiences with WD hard drives.
MarbleousDave
He/Him
Player (12)
Joined: 9/12/2009
Posts: 1555
My dad isn't having trouble with his WD hard drive and that goes to his Mac. How can I record my game footage on a faulty drive? If I used only the main internal drive, I'll run out of room. What is the best file recovery software?
Post subject: Re: My external hard drive is broken...
Spikestuff
They/Them
Editor, Publisher, Expert player (2299)
Joined: 10/12/2011
Posts: 6339
Location: The land down under.
Warp wrote:
Many people (including myself) have had bad experiences with WD hard drives.
This is probably mainly as a comparison between different locations. But over here more people have bad experiences with Seagate.
WebNations/Sabih wrote:
+fsvgm777 never censoring anything.
Disables Comments and Ratings for the YouTube account. Something better for yourself and also others.
Samsara
She/They
Senior Judge, Site Admin, Expert player (2122)
Joined: 11/13/2006
Posts: 2794
Location: Northern California
I'm basically at wit's end with hard drives: I had a WD external drive that basically died within a year of buying it, where literally the only way I was able to interact with it was to unplug it, plug it in to a different computer, then unplug it from that computer and back into the first one. My current PC shipped with a Toshiba internal drive that died literally less than 3 months after getting it, which I replaced with a Seagate that thankfully lasted a little over a year before dying. Basically, do some research and find which drives have the lowest failure rates: HGST seems to be the best choice in terms of reliability, it's what I went with to replace that Seagate, but that was only at the beginning of the month so I can't really vouch for how reliable it is yet. You should be able to find a recovery specialist somewhere if you're willing to shell out a ton of money for it, I've generally had bad luck with recovery software so I wouldn't recommend going that route unless you find something you're confident with.
TASvideos Admin and acting Senior Judge 💙 | Cohost
warmCabin wrote:
You shouldn't need a degree in computer science to get into this hobby.
juef
He/Him
Player (131)
Joined: 1/29/2007
Posts: 205
Location: Québec, Canada
Samsara wrote:
You should be able to find a recovery specialist somewhere if you're willing to shell out a ton of money for it
I tried this once, about 10 years ago. It cost me $300 and all I got was a "sorry, we couldn't get anything". Hard drives aren't reliable, period. Since then, I've always made sure I have at least one copy of all my important data, and never on two similar devices. Doing backups regularly suck, but now my house could burn down and I wouldn't even lose much.
Editor, Expert player (2315)
Joined: 5/15/2007
Posts: 3856
Location: Germany
juef wrote:
It cost me $300 and all I got was a "sorry, we couldn't get anything".
I would think that kind of business would only cost if they do retrieve your data.
BigBoct
He/Him
Editor, Former player
Joined: 8/9/2007
Posts: 1692
Location: Tiffin/Republic, OH
I had enormous problems with a Seagate Expansion Desktop drive. First one started failing, warranty claim. New drive, swap my data and send the bad one back, starts failing. Warranty claim, new drive, swap my data and send the bad one back, starts failing. Warranty claim, new drive, swap my data and send the bad one back, install Acronis Drive Monitor, note that the drive is running VERY hot when under any use (close to to 50C, which product specs say is the maximum safe temp) so I take off the hard plastic shell, stick the drive and its' USB docking collar in a rubber sleeve I had left over from when I had a USB IDE/SATA bridge, and also stick it in front of the desk fan I use to cool my desktop with aftermarket video card with no working fan. Since all that, it's been fine.
Previous Name: boct1584
MarbleousDave
He/Him
Player (12)
Joined: 9/12/2009
Posts: 1555
My computer has a USB 3.0 port, but it doesn't work. Maybe it's because of a wiring fault. Anyway, my computer soft-locked, I reset it, and my files came back. If I experience another trouble like this, I'll tell you.
Joined: 9/15/2013
Posts: 154
MUGG wrote:
juef wrote:
It cost me $300 and all I got was a "sorry, we couldn't get anything".
I would think that kind of business would only cost if they do retrieve your data.
What kind of business does? Health care doesn't even work like that. It's why people don't go for check-ups often because it's hard to even afford checking on your health.
MarbleousDave
He/Him
Player (12)
Joined: 9/12/2009
Posts: 1555
Today it happened again. I tried to open my spreadsheet I've been working on overnight last night, and it said it was not found. I opened the directory and it said "this drive is empty." I had mom unplug the drive and plug it back in, I restarted the computer, and it's back.
Pokota
He/Him
Joined: 2/5/2014
Posts: 779
PikachuMan wrote:
My computer has a USB 3.0 port, but it doesn't work. Maybe it's because of a wiring fault.
Mine has a similar problem; if you're using a desktop computer then I'd suggest opening it up and seeing if your 3.0 ports are on a PCI or PCI Express slot. If you are and they are, reseat them and (re)install drivers for it.
Adventures in Lua When did I get a vest?
Player (170)
Joined: 7/1/2016
Posts: 263
My Plextor internal SSD dies like 2 months ago. Stupid thing work for me less than 1 year. There wasn't even like 5 terabytes of rewriting on it :D Just want to say this. I didn't got any benefit of buying ssd
creaothceann
He/Him
Editor
Joined: 4/7/2005
Posts: 1874
Location: Germany
Player (170)
Joined: 7/1/2016
Posts: 263
I know, but that storage speed was useless for me actually. It doesn't give me what i want in that tasks where it should. It only fails really fast. That what i get. edit: https://www.youtube.com/watch?v=Rhf8LDbRI8o For example, there is a lot of tests showing how windows loads from ssd millions times faster, but this video shows real situation with it in 8.1. That how it goes for me. It not that much faster to load windows 8.1 from hhd then from ssd.
Skilled player (1706)
Joined: 9/17/2009
Posts: 4952
Location: ̶C̶a̶n̶a̶d̶a̶ "Kanatah"
Legit question: When people talking about HDD's lifespan, say, they claim its 10 years. Do they mean by the HDD sitting idle the vast majority of the time will retain data for a decade, or do they mean by a decade of continuous use like in datacenters? I rarely use my drive outside backups, so would it still last as long?
Editor, Player (68)
Joined: 1/18/2008
Posts: 663
Hard drives don't have an expected "lifespan" per se, other than a warranty and the MTBF listed in the datasheet. For modern drives the MTBF may be quoted as 2 million hours, but only have a 3 year warranty. They will fail when they fail. A good model- and vendor-neutral rule of thumb is after 3 years of use, expect significantly increased chance of failure for every continuing year of operation. (I get this from experience, anecdote, and from information like this, though see the next paragraph.) Hard drive quality has improved in the last couple of years; we are seeing less failure rates in the field than we have in the past. (Others are too - see this for example.) Some drive models have more problems than others. Historically HGST (even under WD ownership) have been the most all-around reliable brand, and Seagate the least. Reliability depends heavily on model and technology shifts and drive handling more than the brand though. WD has models that fail more than Seagate's average, and Seagate has some models that are industry leaders in reliability. They have also had models that are the worst the industry has seen. External drives are also the most likely to die, mostly from user handling that an internal drive does not experience. Most people with heavy brand preferences have them based on a small number of drives and their past experiences. If they had good luck, they don't want to feel they could be wrong, so their brand choice is the only correct one. Others could have completely opposing experiences. I've posted Backblaze information in the links above, and while they primarily use desktop class drives, it isn't suitable information to draw a conclusion on drive lifetime in home use scenarios. Keep these points in mind if asking for drive recommendations. Look at the specific model and its failure rate if you can find it, keep the brand secondary. A hard drive sitting idle and unpowered, undisturbed externally, should work and retain data for a long time - between a decade and a century or so. The most likely fault when powering up a well-used or long-sitting drive is the spindle seizing. Very old drives (which were simple) and new drives (with modern bearings and lubricants) should have no problems for a long time.
true on twitch - lsnes windows builds 20230425 - the date this site is buried